STANDARD WARRANTY STATEMENT This is the warranty statement for WG products STANDARD WARRANTY STATEMENT Warranty WG Standard Product Warranty 1. Warranty Coverage WG ("Seller") warrants that its hardware products will be free from defects in materials and workmanship and will perform in accordance with the applicable product specifications under normal use and service. This limited warranty applies only to physical hardware products manufactured or supplied by WG. It does not apply to software, consumables, third-party accessories, or products modified outside of WG-authorized service channels. Product Type Standard WG Products Warranty Period 1 year from shipment date WG Repairs 90 days from shipment date 2. Warranty Eligibility Requirements To be eligible for warranty service, the following conditions must be met: The Buyer must provide written notice to WG of any alleged defect within the applicable warranty period. The Buyer must request and obtain a Return Material Authorization (RMA) number from WG before shipping the product. The product must be returned to WG’s designated facility with all freight and insurance prepaid by the Buyer. WG must verify, upon inspection, that: The defect exists, The defect is due to faulty materials or workmanship, The product has not been subjected to misuse, abuse, unauthorized repair, improper installation, negligence, accident, alteration, or environmental damage (e.g., electrical surges, humidity, dust, or failure of climate control systems). 3. Scope of Warranty Service If WG determines that the returned product is covered under this warranty, WG will, at its sole discretion, do one of the following: Repair the product using new or refurbished parts, Replace the product with a new or refurbished unit of equal or greater functionality, Provide a refund of the original purchase price (only in cases where repair or replacement is not feasible). Repairs or replacements under warranty do not reset or extend the original warranty period. If a returned product is determined by WG to be free of defects or outside the scope of warranty coverage, the Buyer will be responsible for: WG’s standard diagnostic and handling fees, The cost of return shipping, Any repair fees, quoted and approved in advance. 4. Exclusions and Limitations This warranty does not cover: Cosmetic damage (e.g., scratches, dents, or discoloration), Damage caused by external causes such as accidents, acts of nature, power surges, or unauthorized use, Failure resulting from use outside the intended operating environment or specifications, Software, firmware, consumable items, or non-WG components, Normal wear and tear. WG is not responsible for any labor, installation, or removal costs related to product replacement. 5. Return & Restocking Policy (Non-Defective Items) Returns of non-defective WG products are subject to the following conditions: All returns must be pre-approved by WG and accompanied by a valid RMA number. Products must be returned in new, unused, and resalable condition, in original packaging with all components and documentation included. Restocking Fees will apply as follows: Standard Items: 25% of the original invoice price Custom-Built or Special-Order Items: 30%–50%, depending on product type and reusability Shipping charges are non-refundable and return shipping must be prepaid by the Buyer. WG reserves the right to refuse returns that do not meet these conditions. 6. Transferability This warranty is extended to the original Buyer only and is non-transferable unless explicitly agreed to in writing by WG. 7. Exclusive Remedy The remedies described in this document are the sole and exclusive remedies available to the Buyer. In no event shall WG’s liability exceed the original purchase price of the product. 8. Limitation of Liability To the maximum extent permitted by law: WG shall not be liable for indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of revenue, profits, business opportunities, or data. WG’s total liability under any circumstance shall not exceed the amount paid by the Buyer for the product giving rise to the claim. 9. Installation Environment Requirements: Customer acknowledges and agrees that proper system performance is dependent on the installation environment. There must be no metal structures, fixtures, wiring, displays, or other conductive or electromagnetic materials within the manufacturer-specified clearance area as determined solely by WG. Customer is responsible for disclosing any such conditions prior to installation and for ensuring the site complies with these requirements. WG reserves the right to assess site suitability upon arrival. If the installation location does not meet required conditions, including the presence of interfering materials, WG may suspend installation. Customer shall be responsible for any additional labor, materials, travel costs, delays, or rescheduling fees required to bring the site into compliance. If installation cannot proceed, a service charge will apply for the visit. 10. Disclaimer of Other Warranties This warranty is provided in lieu of all other warranties, whether express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No agent, representative, or employee of WG is authorized to create or modify any warranty terms unless expressly approved in writing by an authorized WG officer.

No Pedestals, No Floor Cuts A sleek, overhead design that meets mall requirements. Unmatched Detection Power – Identifies hard tags and labels up to 3 meters (9 feet). Ultra-Low Installation Costs A cost-effective solution that integrates into your store. No more unnecessary disruptions, just accurate and reliable protection. Industry-Leading Durability Backed by a 3-year warranty on all parts for total peace of mind. Versatile Compatibility Detects Micro Shell Tag, Supersensor Tag and Labels. Revolutionary sleek Overhead EAS System – The Future of Retail Security! Available Hard and Soft Tags As malls push back on bulky pedestals and costly floor modifications, retailers need a smarter solution. WG’s new sleek overhead EAS system, provides seamless, high-performance security—without the hassle or high costs! ✅ No Pedestals, No Floor Cuts – A sleek, overhead design that meets mall requirements. ✅ Unmatched Detection Power – Identifies hard tags and labels up to 3 meters (9 feet). ✅ Ultra-Low Installation Costs – A seamless, cost-effective solution that integrates effortlessly into your store. ✅ Zero False Alarms – No more unnecessary disruptions, just accurate and reliable protection. ✅ Industry-Leading Durability – Backed by a 3-year warranty on all parts for total peace of mind. ✅ Versatile Compatibility – Detects Micro Shell Tag, Mini Supersensor, and Labels. Overhead System

External Alarms are designed for environments where music or constant customer traffic make it difficult for employees to hear EAS pedestal alarms. The External Alarm Guard Line provides flexible alarm modes, volume control, multiple tones, and even pre-recorded voice outputs. Guard Line External Alarm WG’s Guard Line external alarm is designed for environments where music or ambient noise makes it difficult for associates to hear EAS alarm activations. This external alarm provides flexible alarm modes, volume control, multiple tones, and even pre-recorded customer notification. It is compatible with all WG EAS detection systems and can be wall-mounted for further convenience. External Alarm Smart Power Supply WG’s exclusive Smart Power Supply, provides a power supply that carries unique features such as alarm volume control and a relay switch to terminate signal transmission with ease, which is very useful in detecting noise pollution. Designed for low voltage consumption, it is the most advanced pedestal power supply on the market today. Smart Power Supply IR Smart Tag Audible/Visual Remote Alarm WG’s Wi-Fi visual notification and audible alarm activates when Bandit Tags are attacked. Detect attacked tags from upto 100 feet away. Cloud based data storage is available at no additional charge via Wi-Fi access. This allows the LP or AP departments to conduct forensic investigation and track alarms with video by store location, department and time of day. Smart Bubble Stainless Steel Bumper Our antennas, in particular the Ad Guard models are built for retail environments and are enormously robust. In some areas of the retail store, particularly where shopping cart or pallets are used an added protection makes sense to avoid mechanical damage to the antennas. Bumper Flush Mount External Alarm This alarm console is typically installed with concealed WG EAS Systems such as Wi-Fi Floor Guard or Wi-Fi Sky Guard Loop. It provides an additional audible alarm when the control box is installed inside the false ceiling or in side a cabinet The alarm volume can be remotely set and adjusted on the dedicated switch on the Smart Power Supply SPS Flush Mount External Alarm Lanyard Loop with Pin The Lanyard Loop and Pin makes it possible to attach security tags to a wider variety of merchandise where one is unable to insert a traditional pin. Lanyard Double Loop The Double Loop wire makes it possible to attach security tags to a wider variety of merchandise, especially hard goods.

Labels provide the easiest form of EAS protection. Applicable to nearly all types of merchandise. EAS 58Khz Labels TR Labels Labels AM labels provide the easiest form of merchandise protection. Applicable to nearly all types of merchandise, they are compatible with all of WG’s 58 kHz EAS systems and can be deactivated at the point-of-sale with a variety of deactivators. Very popular for securing non-garment items such as books, food packaging, boxes, jewelry and small electronics. For use on Metal Microwavable TR Label Plain TR Label Barcode TR Label Drop in TR Label Overlay TR Label Overlay Microwave TR Label Food TR Label

The Future of Inventory Management Retail inventory tracking has never been this seamless or accurate. WG’s innovative RFID WiFi Reader is designed to revolutionize inventory management by providing a completely wireless solution that can be easily installed above shelves, within clothing racks, or anywhere in the store—eliminating the need for complex wiring and costly installations. WiFi RFID Auto Read WG’s Next-Gen RFID WiFi Reader: The Future of Inventory Management Retail inventory tracking has never been this seamless or accurate. WG’s innovative RFID WiFi Reader is designed to revolutionize inventory management by providing a completely wireless solution that can be easily installed above shelves, within clothing racks, or anywhere in the store—eliminating the need for complex wiring and costly installations. Precision Inventory Tracking – No Human Interaction Needed Unlike traditional inventory systems that rely on manual counting or error-prone handheld scanners, WG’s RFID WiFi Reader automates the process entirely. The device performs two precise scans: First Scan: Captures a complete snapshot of all RFID-tagged inventory within the coverage area. Second Scan: Confirms the count, eliminating discrepancies and ensuring exceptional accuracy in stock tracking. By removing the need for human intervention, this AI-driven process prevents inaccurate readings, misplaced items, and inventory mismatches—saving time, labor costs, and reducing shrinkage. Cloud-Based Data Access – Anytime, Anywhere Once the inventory scan is completed, the data is instantly transmitted to the cloud, where it can be securely accessed from any device, at any time via an intuitive online portal. This means managers can: ✔ Track stock levels in real time from anywhere ✔ Analyze inventory trends to optimize restocking ✔ Ensure shelves and racks stay replenished for continuous sales ✔ Reduce stockouts and overstocking, improving profit margins Effortless Installation & Versatile Placement Designed for maximum flexibility, the RFID WiFi Reader can be mounted virtually anywhere—above shelves, within displays, on clothing racks, or even near checkout areas—without requiring any wired infrastructure. This plug-and-play setup makes it easy for retailers of all sizes to upgrade their inventory tracking without the hassle of costly installations. Why Choose WG’s RFID WiFi Reader? ✅ 100% Wireless Installation – No hardwiring needed ✅ Unmatched Inventory Accuracy – Dual scans eliminate counting errors ✅ Completely Automated – No manual input required ✅ Real-Time Cloud Data – Access inventory insights anytime, anywhere ✅ Seamless Store Integration – Works in any retail environment Take Control of Your Inventory – Effortlessly Knowing exactly what’s in stock, what needs restocking, and what’s selling fast is critical for maintaining a smooth retail operation. With WG’s RFID WiFi Reader, retailers can stay ahead with real-time, automated inventory tracking—ensuring every product is where it needs to be, exactly when it’s needed. Upgrade your inventory management today with WG’s cutting-edge RFID WiFi technology.

eco Bottle delivers smart, comprehensive protection for your products. It keeps you informed about status changes and daily inventory updates for the items it protects. In the event of theft, eco Bottle not only triggers alarms but also updates the Cloud with barcode information, identifying the tampered product and its location. Local alerts integrate seamlessly with your video recorder, and Cloud alerts can be tailored to your needs, whether through emails or other notifications. eco EAS The Start of Something New LPRC Research Report Elevating Box Protection. Interview and trial results of Bandit IR Smart Tag eco Bottle Technology LPRC Research Bandit Tag analysis. Protect What Matters: Introducing eco Bottle Tag Retail shrinkage is a universal challenge, but eco Bottle Tag is here to change the game. Our advanced security system not only self-alarms when tampered with but also triggers the EAS detection system at store entrances. Whether a thief attempts to remove the anti-theft device or walks out with it still attached, eco Bottle Tag ensures that security is immediately notified. While each retailer has their own protocol for handling theft, eco Bottle Tag offers an extra layer of protection by helping you identify what’s been stolen—especially high-value items. Comprehensive Security Features eco Bottle Tag latest design offers all the standard anti-theft features, plus enhanced capabilities. Here’s how it works: General Operation Retailers often equip their stores with strategically placed cameras, known as “zones.” eco Bottle Tags are applied to products within these zones, and readers—called Bubbles—are placed where eco Bottle Tags are present. eco Bottle Tag communicates wirelessly with the Bubble during a tampering event or through daily status updates. The Bubble, in turn, provides visual and audible alarms, triggers the video recorder, and sends notifications via WiFi to the Cloud. The Cloud updates its database and notifies the appropriate departments or individuals that an event has occurred. eco Bottle Tag will alarm under several circumstances: Removal without disarming Entry into a 58kHz detection field without proper removal Triggering an EAS antenna Tampering with Tag The Bubble The Bubble is a strategic component of the eco Bottle Tag system. Resembling a dome camera, this device is placed in zones where eco Bottle Tags are protecting products. Equipped with a dual alarm system—flashing light and audible alarm—Bubble receives wireless signals from eco Bottle Tags and transmits this information to the Cloud via WiFi. Additionally, the Bubble can trigger the video recorder to take pre-programmed actions, such as enlarging the display of a specific camera or issuing its own alert to store personnel. Some versions of Bubble even include an integrated video camera. The Cloud The Cloud is the backbone of the eco Bottle Tag system, housing a database of product descriptions, barcodes, and locations where eco Bottle Tags are applied. When a Bubble receives an alarm from eco Bottle Tags, it identifies the stolen article and alerts the relevant departments or individuals. The Cloud also receives daily updates from each eco Bottle Tag, comparing the information with its database to update inventory and track sold or stolen items. Retailers can easily retrieve reports on their updated inventory, as well as details on sales and thefts. eco Bottle Tag Versions eco Bottle Tag – Version #1: This version features two recessed knobs—Location and Product. The Location knob is set according to the store’s layout or zone where the eco Bottle Tag is located, while the Product knob reflects the type of item it’s attached to, such as wine and spirts. Inventory updates to the Cloud occur at preset intervals, enabling retailers to query reports on inventory, sold items, and stolen items. eco Bottle Tag – Version #2: In addition to all the features of Version #1, this version includes local memory and an IR scanner port. By scanning the product’s barcode with the IR scanner, the eco Bottle Tag stores the barcode information. If an alert is generated, the barcode data is uploaded wirelessly to the Bubble, which then transmits it to the Cloud along with the alert status. As with Version #1, inventory updates occur at preset intervals, and the Cloud can be queried for detailed reports. Summary eco Bottle Tag delivers smart, comprehensive protection for your products. It keeps you informed about status changes and daily inventory updates for the items it protects. In the event of theft, eco Bottle Tag not only triggers alarms but also updates the Cloud with barcode information, identifying the tampered product and its location. Local alerts integrate seamlessly with your video recorder, and Cloud alerts can be tailored to your needs, whether through emails or other notifications. With Bandit, you get immediate theft notifications and up-to-date inventory reports, ensuring you stay one step ahead. eco Bottle Smart Tag Spec Sheet Remote access to the data management cloud service along with DVR Recording eco EAS the start of something new Our Cloud based data storage is available at no additional charge via Wi-Fi access. This allows the LP or AP departments to conduct forensic investigations and track alarms with video by store location, department and time of day. The eco Bottle Tag is available in 58kHz, 8.2MHz and RFID frequencies. Technology: A.M, R.F, RFID Detachers: Smart IR Detacher Detachers: 3 or 4 Alarm versions: Standard-lock - Super-lock Detachers- S3 Key- IR Detachers Daily Alarm Log Monthly Alarm Log Yearly Alarm Log Location, Time, Date and Dept Alarm Log

Self-alarming tags have been in the marketplace for years, WG took it to the next level with the development of IR Smart Tags the world's first 4-alarm infrared series of tags and detachers. IR Smart Tags are the pinnacle of security for all products. Items such as sporting goods, high-end garments. IR 4 Alarm Smart Tags Self-Alarming Tag Overview Self alarming tags have been in the marketplace for years, WG took the technology to the next level with the development of Infrared (IR) Smart Tags. The company that invented and patented the 4-alarm infrared protected tags and detachers. IR Smart Tags are the benchmark for superior product protection for any merchandise category. WG’s selection of Smart Tags provides multiple layers of protection for any retail format. WG has a solution for merchandise such as luggage and women's handbags where the pin and tag mechanism isn’t viable solution. WG’s Lanyard Tags is the answer. Lanyards can be customized in length and are immediately available in lengths from 4 to 80 inches. WG’s audible/visual remote alarm. The alarm sounds once an attempt or an attack has been made to the smart tag. The remote alarm detects there is an attack on a tag from up to 100 feet away. Cloud based data storage is available at no additional charge. This allows LP or AP departments to forensically investigate and track alarm activity with video by store, department and time of day. IR 4 Alarm Smart Tags IR 4 Alarm Tags WG's IR-based technology tags are the industry’s only true 4 alarm smart tag, they are tamper proof and visually acceptable in the most demanding culture. They are available in both 58kHz and 8.2 RF frequencies. WG has developed specific tags for sporting goods such as baseball bats, golf clubs, and fishing rods. WG’s Bandit Tag was developed for everything from beauty, fragrances and electronic equipment to home appliances and will, in the future, provide protection levels not experienced before. Bandit IR Smart Tag WG’s wireless, cable-less Ninja Plus Tag provides multi-alarm capability for any boxed merchandise. The Ninja Tag is easy to use and comes with up to four alarm levels, revolutionizing box security. Ninja Plus IR Ninja Extreme Smart Tag, small & compact, powerful & robust. The new push button feature once pressed activates the IR Ninja Extreme Smart Tag. When the tag has been deactivated the slide lever will automatically open allowing for an easy release. (One Handed Operation) The new full-size plunger covers a greater surface area, this eliminates false alarms. With the addition of our new slick adhesive backing, designed to securely adhere to round or odd shaped packaging for that secure fit. Ninja Extreme

Self-alarming tags have been in the marketplace for years, WG took it to the next level with the development of IR Smart Tags the world's first 4-alarm infrared series of tags and detachers. IR Smart Tags are the pinnacle of security for all products. Items such as sporting goods, high-end garments. Self-Alarming Tag Overview Self alarming tags have been in the marketplace for years, WG took the technology to the next level with the development of Infrared (IR) Smart Tags. The company that invented and patented the 4-alarm infrared protected tags and detachers. IR Smart Tags are the benchmark for superior product protection for any merchandise category. WG’s selection of Smart Tags provides multiple layers of protection for any retail format. WG has a solution for merchandise such as luggage and women's handbags where the pin and tag mechanism isn’t viable solution. WG’s Lanyard Tags is the answer. Lanyards can be customized in length and are immediately available in lengths from 4 to 80 inches. WG’s audible/visual remote alarm. The alarm sounds once an attempt or an attack has been made to the smart tag. The remote alarm detects there is an attack on a tag from up to 100 feet away. Cloud based data storage is available at no additional charge. This allows LP or AP departments to forensically investigate and track alarm activity with video by store, department and time of day. 3 Alarm Smart Lanyard Tags WG's 3 Alarm technology tags are the industry’s top 3 alarm smart tag, they are tamper proof and visually acceptable in the most demanding culture. They are available in both 58kHz and 8.2 RF frequencies. 3 alarm lanyard

eco Bubble Intelligent remote alarm for smart tags such as Shoe Tag, bandit, One Piece Tag, Lanyard Tag, Pebble and more Once the tag has been attacked an audible visual remote alarm activates & turns the DVR on to start recording. The bubble spec sheet Bandit Smart Tag 3 Alarm with remote alarm, DVR recording & Cloud Data Management Service LPRC Research Bandit Tag Analysis . LPRC Research Report Elevating Box Protection. Interview and trial results of Bandit IR Smart Tag WG’s audible/visual remote alarm sounds once an attempt or an attack has been made to the smart tag. This remote can detect an attack on a tag up to 100 ft away via WG's smart technology Cloud based data storage is available at no additional charge through WI-FI access. This allows the LP or AP departments to forensically investigate and track alarm activity with video by store, department and time of day. Location, Time, Date and Dept Alarm Log Daily Alarm Log Bandit Smart Tag IR 4 Alarm Monthly Alarm Log Annual Alarm Log Bandit Smart Tag 3 Alarm

WG's Hard Tag Recycle Solution represents a new, refreshing way for retailers to view the EAS tagging process. It is a source-tagging program that allows a retailer to enjoy the benefits of EAS tagging without using capital to purchase tags or incurring the ongoing labor expense of in-store tagging. Hard Tag Recycling Solution: Profitable, Effective, Sustainable. WG's hard tag recycle solution represents a new, refreshing way for retailers to sustain merchandise protection standards and reduce costs. It is a source tagging initiative that allows a retailer to enjoy the benefits of product protection without using capital to purchase tags or incurring the ongoing labor expense of in-store tagging. WG’s hard tag recycle solution also provides both eco-friendly benefits and enables retailers to strengthen their image as responsible corporate citizens. Benefits of Hard Tag Source Tagging are; • Tags are applied at the point of manufacture. • Merchandise arrives to the retailer floor-ready. • Labor costs associated with in-store tagging are eliminated. With hard tag recycle, retailers can not only save significant money on in-store tagging labor costs; but can do their part to help the environment by reusing quality hard tags rather than using disposable hard tags. Start re-thinking your tagging process with WG’s Hard Tag Recycle Solution. How it works: The Hard Tag Recycle method is as simple as it is effective The merchandise manufacturer does not purchase tags; but leases them from WG and applies the tag at the source. Tagged merchandise arrives at the retailer. After removal, the tags are sent back to WG for cleaning, sorting, testing, and inspection, before being sent back to the merchandise manufacture. Green Tag Information (pdf) Green Tag feature in LP Magazine Nov/Dec. 2010 (pdf)

Introducing our state-of-the-art Bottle Wrap Tag, featuring a 58KHz frequency and showcasing our 3 Alarm technology. 3 Alarm Wrap Tag Introducing our state-of-the-art Bottle Wrap Tag, featuring a 58KHz frequency and showcasing our 3 Alarm technology. Experience heightened security with WG's audible/visual remote alarm, triggered upon any attempt or attack on the smart tag. Leveraging WG's smart technology, this remote detects attacks on the tag up to an impressive 100 ft away. Take advantage of cloud-based data storage at no extra cost through Wi-Fi access. This enables Loss Prevention (LP) or Asset Protection (AP) departments to conduct thorough forensic investigations and track alarm activity using video data categorized by store, department, and time of day. Stay ahead in security measures with our proprietary 3 Alarm technology, providing a reliable and advanced solution to safeguard your bottles. Enjoy versatile orientation as our tag comes equipped with swiveling capability, allowing seamless positioning horizontally or vertically on any bottle type. Our flexible strap, combining the robustness of steel with the flexibility of plastic, ensures a secure and adaptable fit without compromising on strength. Designed for universal bottle compatibility, our tag accommodates various bottle shapes, from standard wine bottles to uniquely contoured tequila bottles, providing a versatile and secure solution. Measurements : 1.24" Wide 0.55" Depth 2.5” Length Frequency: 58Khz — 8.2Mhz — RFID Bottle Wrap

Preventing Grab and Run shoplifting requires a slightly different approach to combatting individual incidents and traditional shoplifting thefts. In some cases, the Grab and Run is a simple crime of opportunity where items can easily be accessed from the entryway and make an ideal target for thieves. In other cases, the Grab and Run is more organized, (ORC) with the mob of shoplifters having cased the store previously and knowing exactly the items they seek. Grab N Run Preventing the Grab and Run Preventing Grab and Run shoplifting requires a slightly different approach to combatting individual incidents and traditional shoplifting thefts. In some cases, the Grab and Run is a simple crime of opportunity where items can easily be accessed from the entryway and make an ideal target for thieves. In other cases, the Grab and Run is more organized, (ORC) with the mob of shoplifters having cased the store previously and knowing exactly the items they seek. Either way the following strategy can assist when it comes to deterring the Grab and Run. When combining the WG Grab N Run with our patented 4 Alarm Tags, gives retailers that added layer of security to combat the growing problem that is plaguing retail. Made with high quality materials WG’s Grab N Run is made to last. The Grab N Run housing is made from aluminum, using steel brackets to hold the device firmly to the clothing rack. The high-quality steel cable modules sit separately in the housing allowing for a smooth pulling operation. The Grab N Run system can also be mounted directly to a flat surface, for example a table or a wall using the accessory kit. Available in Alarming or Non-Alarming Version. Additional Cable Reels are available for purchase separately. Grab N Run